Share the property details
Send the location, equipment, symptoms or planned changes, and who can approve the work. Existing labels and service records help define the request.
Compare heating and cooling proposals using the same equipment records and intended outcome. Send the property details for review. A contractor, coverage, and appointment require confirmation.
What heating duty does each proposed heat pump actually take on?
A heat-pump model number alone does not describe a heating conversion. Quotations can assume different building loads, backup arrangements, or retained ducts. Compare these assumptions alongside equipment output and the installation scope so a purchase decision reflects the completed system rather than a single advertised specification.
Read the heat pump repair & installation guide
Use accessible labels and existing records. Leave internal equipment inspections and repairs to a qualified contractor.
Describe the work first, then confirm the people, timing, and terms before making a commitment.
Send the location, equipment, symptoms or planned changes, and who can approve the work. Existing labels and service records help define the request.
Our enquiry team reviews the enquiry. Confirm a contractor, their coverage, and how the property will be assessed before agreeing to an appointment.
Ask which findings support the work, what is included or excluded, and how completion will be checked. Agree on pricing and terms with the contractor.
Start with the installed equipment and its manufacturer instructions. Maintenance needs depend on the appliance and its use. Keep service records and ask a qualified contractor which seasonal inspections apply.
Provide the current heating system and any planned building changes. Ask for stated heating and cooling loads, exact models, and how supplementary heat is controlled.
A capacity recommendation should relate to the building being served. Clarify which insulation, windows, and room layout were included, especially when improvements will follow the installation.
Share the property location and the work you need so the request can be reviewed.
Include your property location when you describe the work. A contractor and their coverage must be confirmed before an appointment or work can be agreed.